Therapy FAQ — Virginia Therapist Marjorie Stallard, LPC

Question 1

What is therapy, and how does it work?

Accepted Answer

Therapy is a collaborative process where you and I work together to explore what's bringing you in, identify patterns that may be keeping you stuck, and develop tools and insights that support lasting change. Sessions are confidential, non-judgmental, and entirely focused on you. Most people find that simply having a dedicated space to be honest — without worrying about how it affects someone else — is itself deeply valuable.

Question 2

What happens in the first session?

Accepted Answer

The first session is really about getting to know each other. I'll ask about what brought you in, a bit about your history, and what you're hoping to get out of therapy. There's no pressure to share everything at once — we go at your pace. By the end, we'll have a sense of whether we're a good fit and what working together might look like.

Question 3

Do you offer a free consultation?

Accepted Answer

Yes. I offer a free 15-minute phone consultation so you can ask questions, get a feel for my approach, and decide if you'd like to move forward. There's no obligation — it's simply a chance to connect before committing to a full session.

Question 4

How do I know if you're the right therapist for me?

Accepted Answer

The therapeutic relationship is one of the most important factors in successful therapy. I encourage you to trust your instincts. If after our consultation or first session something doesn't feel right, that's okay — finding the right fit matters more than sticking with the first person you try. I'm happy to provide referrals if needed.

Question 5

How long are sessions?

Accepted Answer

Individual therapy sessions are 50 minutes. In some cases, extended sessions of 80 minutes may be available — please ask during your consultation if you're interested.

Question 6

How often will we meet?

Accepted Answer

Most clients begin with weekly sessions, which tends to build momentum and deepen the work more quickly. As you progress, we may shift to every other week or monthly check-ins. The frequency is always something we decide together based on your needs and goals.

Question 7

Do you offer telehealth / online sessions?

Accepted Answer

Yes. I offer secure, HIPAA-compliant video sessions for clients located in my licensed state. Telehealth can be a great option for those with busy schedules, limited transportation, or who simply feel more comfortable in their own space.

Question 8

How long will I be in therapy?

Accepted Answer

There's no one-size-fits-all answer. Some people come for a focused period of 8–12 sessions around a specific issue. Others find ongoing therapy valuable for years. We'll regularly check in on your progress and adjust our work together based on how you're feeling and what you want to accomplish.

Question 9

What are your fees?

Accepted Answer

Please contact me directly for current session rates. I believe therapy should be accessible, and I'm happy to discuss options during your free consultation.

Question 10

Do you accept insurance?

Accepted Answer

Yes. I accept insurance through BetterHelp or Grow platforms. If your plan is not covered through either platform, I can also provide a superbill — a detailed receipt you can submit to your insurance company for potential out-of-network reimbursement. I recommend calling the member services number on your insurance card to ask about your out-of-network mental health benefits if you're unsure.

Question 11

Do you offer a sliding scale?

Accepted Answer

I have a limited number of sliding scale spots available for clients who demonstrate financial need. Please bring this up during your consultation and we can discuss what might be possible.

Question 12

What is your cancellation policy?

Accepted Answer

I ask for at least 24 hours' notice for cancellations or rescheduling. Sessions cancelled with less than 24 hours' notice may be subject to a late cancellation fee. I understand that life happens — if something unexpected comes up, please reach out as soon as possible.

Question 13

Is what I share in therapy confidential?

Accepted Answer

Yes. Everything you share in therapy is confidential. There are a few legal exceptions — such as if there is imminent risk of harm to yourself or others, or in cases of suspected child or elder abuse — which I'll explain in detail during our first session. Outside of those specific circumstances, your privacy is fully protected.

Question 14

What if I'm in crisis?

Accepted Answer

If you are in immediate danger, please call 911 or go to your nearest emergency room. You can also reach the 988 Suicide & Crisis Lifeline by calling or texting 988. For non-emergency concerns between sessions, please reach out to me directly and I will respond as soon as possible.

Questions are a great place to start.

Getting Started

Sessions & Format

Fees & Insurance

Confidentiality & Safety

Still have questions?